1. Get image or link
Take a photo or screenshot of a suspicious text, email, letter, or copy a web link.
Online banking
Log in to personal online banking
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Related queries
Check the status of our online services for personal and business banking.
Scam checker tool
Before making a transaction you should always check to see if it is legitimate. We can help with our free scam checker tool, powered by Ask Silver. It checks suspicious messages and tells you if there’s anything to be worried about.
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If you’ve been or are being scammed now, call our fraud line immediately on 159.
Powered by Ask Silver
We’ve teamed up with Ask Silver, the leading scam checking provider to offer this useful, free service to all of our customers. The tool uses the latest technology to warn you about possible scams.
2. Upload
Upload the image or screenshot into our tool. If it’s a web link you can paste this in.
3. See results
In less than 30 seconds the tool will tell you if the message is safe or if there is the risk of a scam.
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Do not upload personal or sensitive information
You can check suspicious:
- text messages
- emails
- websites
- leaflets
- letters
Do not upload:
- your personal bank details, including account numbers, sort codes and card numbers
- your personal telephone numbers
- your personal postal address
- your personal photographs
- your personal email addresses
How to prevent scams
Using this tool is just one of the ways we can help to protect you from scams.
Fraud and security advice
Our fraud and security advice pages offer useful tips on common scams and ways to protect yourself.
Take Five to stop fraud
Take Five is a national campaign to prevent fraud. They offer guidance, toolkits, and questions to help you see how open you are to scams.
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